There have been very few game-changers in phones and phone calls since the invention of the cellular phone. Sure, we have more sophisticated devices that rival the PCs of just a few years ago and those devices are capable of storing the phone numbers of our friends and family, but the way two people connect hasn’t been improved by much. If you want to call your friend (let’s call him Troy), you need his number and he needs to be there to answer the call. If Troy isn’t answering, you can leave him a voice mail (which he can check when he gets a chance) or you can send him a text and see if he responds to that message.
In a world where most everyone we communicate with has a cell phone, a work phone, a home phone, an email address, a Facebook page and (sometimes) a Twitter account, “getting in touch” with someone should be easier than ever. Instead, you have to play the guessing game of where to start “looking” for Troy. I think that must have been the issue that Google focused on when they decided to start Google Voice. I was lucky enough to participate in the BETA of Google Voice (for about a year now) and the application/tool is now available for everyone to use.
